Ground Floor, 52-56 Mary St
Preston 3072
Victoria
Australia
Tel : 9479-0700 Fax : 9470-4400 Email Us
Privacy
Your Privacy
Rights
Purpose of
collection of personal information:
Why NEHS
THM collects information about you.
The
information we collect assists us to assess your housing
needs so that we can help you in the best practical
way.
Source of
personal information:
There maybe
occasions when there there is a need to contact another
agency or professional, but this would only occur with
your consent.
This ensures
that you remain in control of your personal details and that
you decide whom else may access your
information.
Our
responsibility to you:
To keep you
informed.
So that you
are aware of what your information will be used for and who
will have access to it.
Security:
How will
your information be protected?
All hard copy
client files are stored in locked filing cabinets.
Information stored on computers will be limited to NEHS
workers and is password protected.
Access:
Can you
access your personal information?
Yes, you have
a right to request access to your information and ask that it
be updated or corrected as necessary.
Disposal of
records:
How long do
we keep your information?
We are a DHS
funded agency and are required to keep records for a specific
time by law. After this time, if the information is no
longer required we must dispose of information in a secure
manner.
Please talk to
our staff if you have any other questions or complaints about what
happens to your information while you are a client of the North
East Housing Service.Further
information can be obtained from the Victorian Privacy
Commissioner at www.privacy.vic.gov.auor the
Health Services Commissioner at www.health.vic.gov.au/hsc.