Your
Privacy Rights
Purpose of collection
of personal information
The
information we collect assists us to assess your housing
needs so that we can help you in the best
practical way.
Source
of personal information
There
maybe occasions whenthere is a need to contact another agency
or professional, but this would only occur
with your consent. This ensures that you remain in control of
your personal details and that you decide whom else may access your
infomation.
Our
responsibility to you
To keep
you informed so that you are aware of what your information will be
used for and who will have access to it.
Security
All hard
copy client files are stored in locked filing cabinets. Information
stored on computers will be limited to NEHS workers and is password
protected.
Access
You have
a right to requrest access to your information and ask that it be
updated or corrected as necessary.
Disposal of
records
We are a
DHS funded agency and are required to keep records for 7 years.
After this time, if the information is no longer required we must
dspose of information in a secure manner.
Please
talk to our staff if you have any other questions or complaints
about what happens to your information while you are a client of
the North East Housing Service. Further information can
be obtained from the Victorian Privacy Commissioner
at www.privacy.vic.gov.au or the
Health Services Commissioner at www.health.vic.gov.au/hsc.
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